Medical Office Assistant

$ 250.00

$250 application fee applies to program total cost.  Total program cost is $2,490.  Includes a voucher for National Certification Exam.

100% Online. Take classes on your phone. Study any time. Go at your own pace. Program can be completed in as little as 4 months. Start Today! Medical Office Assistants are the core of any healthcare business, including hospitals and doctors’ offices. 

This course is designed to teach the basics of medical administrative assisting.  Students will learn effective time management and problem-solving skills that will enable them to deal effectively with human behaviors in a medical environment and become successful and employable medical office assistants.  Use of the SimChart provides a realistic, yet controlled way to help students master skills. The simulated electronic health record (EHR) helps students to perfect electronic charting, demonstrate clinical judgment in patient care, and thrive in today’s modern healthcare environment. The Medical Office Assistant program offers students a sound education providing them with the competencies and skills to enter the healthcare workforce as a viable team member.

Includes a voucher for National Certification Exam.

Select your start month below.


Genesis Medical College’s Medical Office Assistant program is designed to prepare you for nationally recognized Medical Assistant Certification Exams. Certification exams are administered by independent third parties. You are not required to take a certification exam, however, taking this additional step can help you market yourself to potential employers and validate your Medical Assisting knowledge.

Medical Assistant Certification Exam you are eligible to take, and we recommend upon graduating from our certificate program is the Certified Medical Administrative Assistant (CMAA) exam offered by the National Healthcareer Association (NHA).

Your CMAA exam fee is included in your tuition- up to a $229 value.

Product Requirements

What You’ll Learn During Your Medical Office Assistant Program

  • List and explain the importance of developing professional behaviors as a member of the allied health team.
  • Utilize time management and problem-solving skills to become a successful student.
  • Describe the history of medicine, identify three key events, and explain how they have affected today's medical industry in three key ways.
  • Differentiate among the types of healthcare facilities, professionals, and practices.
  • Differentiate between the scope of practice and standards of care for a medical office assistant.
  • Name and discuss medical assisting professional organizations, resources, and credentialing requirements.
  • Discuss the communication cycle, provide tips for composing written communication, and describe the behaviors seen in passive, aggressive, passive-aggressive, manipulative, and assertive communicators.
  • Classify the basic principles of law and define terms related to a civil lawsuit, and explain the 4 Ds of negligence.
  • Define ethics and morals and differentiate between personal and professional ethics.
  • Explain the standards of the Health Insurance Portability and Accountability Act (HIPAA) and discuss HIPAA-related terminology (including covered entities, protected health information, business associate, permission, de-identify, the need for confidentiality, and limited data set).
  • Describe the purpose of scripts and templates in professional communication.
  • Identify computer concepts and describe types of personal computers used in ambulatory care facilities.
  • Differentiate between an Electronic Health Record (EHR), an Electronic Medical Record (EMR), and a practice management system, and specify medical documentation guidelines.
  • Identify advantages and disadvantages of at least two appointment systems and the guidelines for scheduling each.
  • Differentiate among new patients, established patients, emergency patients, and special circumstances and describe how to handle each type.
  • Name common patient reception and processing procedures and discuss how to prepare for patients’ arrivals, including patient check-in procedures.
  • Differentiate between procedural and diagnostic coding systems and identify the steps in ICD coding, CPT coding, and HCPCS coding.
  • Perform accounts receivable procedures for patient accounts, including posting charges, payments, and adjustments.
  • Examine and explain the maintenance of bank account reconciliation for auditing purposes, and how to pay bills in order to maximize cash flow.
  • State the importance and define the qualities and responsibilities of management in the medical office.
  • Create a career portfolio and describe the value of goal setting in achieving career success.